About Us

VetTriage is the world’s foremost provider of veterinary telehealth services. Our team of experienced, compassionate, knowledgeable, and licensed veterinarians, located across the United States, and are screened to ensure the highest quality of services for you, the concerned pet owner.

Our founders created VetTriage so pet owners could have immediate access to triage advice from licensed veterinarians 24-hours a day, 365-days a year. When pet emergencies arise, they often occur outside the normal family veterinarian hours. Maybe you’re traveling with your pet, or enjoying the great outdoors in a remote location. Maybe you can’t run right to the veterinarian, or you just don’t know if your pet needs an emergency hospital visit.

VetTriage bridges the gap for pet parents. In times of uncertainty, pet owners can instantly connect with our in-house team via video chat from any computer or mobile device. VetTriage veterinarians are able to view a live stream of your pet on screen, assess the situation, offer advice, and provide a plan of action for your pet. Your pet may be okay, but other vet-prescribed plans of action might include waiting until the next available family vet appointment, continuing to monitor your pet at home, or sending your pet to the nearest 24-hour veterinary emergency hospital for immediate treatment and life-saving intervention.

With VetTriage, you’ll never have to face an emergency with your four-legged companion alone again. Anytime, anywhere – when these situations arise, a quick call will connect you and your beloved pet to our team of VetTriage veterinarians.

Our Veterinarians

Chief Medical Officer- Dr. Shadi Ireifej DVM DACVS

Shadi J. Ireifej DVM DACVS graduated from the State University of New York at Binghamton where he received his Bachelor of Science degree in Biology (2001, Magna cum laude). He then attended Cornell University where he received his Doctor of Veterinary Medicine degree (2006, DVM).

After completing his studies at Cornell, Dr. Ireifej participated in an intense one-year small animal medicine and surgery rotating internship at Angel Animal Medical Center in Boston, Massachusetts (2007), followed by two rigorous one-year small animal surgical internships at Long Island Veterinary Specialists (LIVS) in Plainview, New York (2009).

Dr. Ireifej achieved his board certification in small animal surgery by completing a three-year small animal surgery residency at LIVS (2012), and subsequently became a Diplomat for the American College of Veterinary Surgeons (DACVS). After operating for almost 10 years at LIVS, Dr. Ireifej elected for warmer weather, and transplanted to Las Vegas, Nevada in 2016.

In Las Vegas, Dr. Ireifej became a staff surgeon at Las Vegas Veterinary Specialty Center (LVVSC). In 2017, he began flying across the United States, performing surgeries at a number of emergency and specialty hospitals in need of surgical assistance. This was followed by a Chief of Surgery position at United Veterinary Specialty and Emergency in Silicon Valley, California. Managing their three locations, Dr. Ireifej and his team successfully cared for dogs and cats in the Campbell, Mountain View, and San Jose areas.

In 2018, Dr. Ireifej joined TrueCare for Pets in the Los Angeles, California area as Chief of Specialty, where he was instrumental in morphing the after-hours and weekend emergency hospital to a successful 24-7 emergency and multi-specialty veterinary hospital. While the size of the hospital tripled, Dr. Ireifej instituted hospital-wide protocols, managed the surgery, internal medicine, and oncology departments, and became a leading force on social media platforms.

In 2020, Dr. Ireifej changed gears in his already illustrious career, finding a novel and state-of-the-art means of reaching concerned pet owners and their ill pets worldwide, VetTriage. Dr. Ireifej currently serves as their Chief Medical Officer.

Shadi has been published in scientific and medical journals and enjoys lecturing to a variety of audiences. He is known for being a positive force and energetic force, both professionally and personally.


Dr Shadi personally vets (excuse the pun) all of our doctors to ensure they not only are licensed, but also experienced and compassionate about animal health.

Our team of veterinarians have chosen this line of work for their own personal reasons: some prefer to practice from home, some are balancing parenthood with their career, some are near retirement and are looking for a less rigorous work environment, all want to be at the forefront of this brand new branch of veterinary medicine. Each VetTriage veterinarian has a deep passion for animal care, and is dedicated to making sure every pet can be seen no matter the situation.