About Us

VetTriage is the world’s first and foremost provider of veterinary telehealth services. Our team of experienced, compassionate, and knowledgeable veterinarians are screened to ensure the highest quality of services for you, the concerned pet owner.

Our founders created VetTriage so pet owners could have immediate access emergency veterinary advice, monitoring instructions, and care from licensed veterinarians 24 hours a day, 7 days a week. When pet emergencies arise, they often occur outside the normal family veterinarian hours. Maybe you’re traveling with your pet, or enjoying the great outdoors in a remote location. Maybe access to veterinary care is limited where you live, or you simply don’t know if your pet needs an emergency hospital visit. We can help you!

VetTriage maximizes access to veterinary care for pet parents. In times of uncertainty, pet owners can instantly connect with our in-house team of veterinarians via video chat from any computer or mobile device. VetTriage veterinarians are able to view a live stream of your pet on screen, assess the situation, offer advice, and provide a plan of action for your pet. Vet-prescribed plans of action may include at home care and monitoring until your pet is healed or your family vet is available. In some cases we may refer your pet to the nearest 24-hour veterinary emergency hospital (or on-call veterinarian in your town) for immediate assessment, diagnostics, treatment and life-saving intervention.

With VetTriage, you’ll never have to face an emergency with your animal companion alone again. Anytime, anywhere across the world when these situations arise, a quick video call will connect you and your beloved pet to our team of VetTriage veterinarians. Now available for both English and Spanish speaking pet parents!

Our Veterinarians

Chief Medical Officer- Dr. Shadi Ireifej DVM DACVS

Shadi J. Ireifej DVM DACVS graduated from the State University of New York at Binghamton where he received his Bachelor of Science degree in Biology (2001, Magna cum laude). He then attended Cornell University where he received his Doctor of Veterinary Medicine degree (2006, DVM).

After completing his studies at Cornell, Dr. Ireifej participated in an intense one-year small animal medicine and surgery rotating internship at Angel Animal Medical Center in Boston, Massachusetts (2007), followed by two rigorous one-year small animal surgical internships at Long Island Veterinary Specialists (LIVS) in Plainview, New York (2009).

Dr. Ireifej achieved his board certification in small animal surgery by completing a three-year small animal surgery residency at LIVS (2012), and subsequently became a Diplomat for the American College of Veterinary Surgeons (DACVS). After operating for almost 10 years at LIVS, Dr. Ireifej elected for warmer weather, and transplanted to Las Vegas, Nevada in 2016.

In Las Vegas, Dr. Ireifej became a staff surgeon at Las Vegas Veterinary Specialty Center (LVVSC). In 2017, he began flying across the United States, performing surgeries at a number of emergency and specialty hospitals in need of surgical assistance. This was followed by a Chief of Surgery position at United Veterinary Specialty and Emergency in Silicon Valley, California. Managing their three locations, Dr. Ireifej and his team successfully cared for dogs and cats in the Campbell, Mountain View, and San Jose areas.

In 2018, Dr. Ireifej joined TrueCare for pets in the Los Angeles, California area as Chief of Specialty, where he was instrumental in morphing the after-hours and weekend emergency hospital to a successful 24-7 emergency and multi-specialty veterinary hospital. While the size of the hospital tripled, Dr. Ireifej instituted hospital-wide protocols, managed the surgery, internal medicine, and oncology departments, and became a leading force on social media platforms.

In 2020, Dr. Ireifej changed gears in his already illustrious career, finding a novel and state-of-the-art means of reaching concerned pet owners and their ill pets worldwide, VetTriage. Dr. Ireifej currently serves as their Chief Medical Officer.

Shadi has been published in scientific and medical journals and enjoys lecturing to a variety of audiences. He is known for being a positive force and energetic force, both professionally and personally. He has since been featured on numerous media outlets including television, podcasts, radio, articles, and conferences. Dr. Ireifej is frequently sought after for giving in-person and virtual talks on the current state of veterinary medicine, the current and future paths of veterinary telehealth and how to empower up-and-coming veterinary professionals so that the have the tools necessary for a successful and rewarding career.


Dr Shadi personally vets (excuse the pun) all of our doctors to ensure they not only are experienced, but also compassionate and well-versed in many different pet emergencies occurring around the world.

Our team of veterinarians have chosen this line of work for their own personal reasons and professional reasons. Some prefer to practice from home, some are balancing parenthood with their career, and some are near retirement and are looking for an alternative, novel career path. All of our doctors share one thing in common – they want to be at the forefront of this brand new branch of veterinary medicine which continues to expand access to care for pets across the world. Each VetTriage veterinarian has a deep passion for animal care, and is dedicated to making sure every pet can be seen no matter the situation.