HIGHlands Veterinary Hospital is proud to offer after-hours emergency veterinary triage to our clients through video telehealth services. The VetTriage veterinarians will provide the same level of quality care you receive during normal business hours. They will triage your pet to assess if you are facing an emergency that requires an immediate visit to an emergency hospital. If you do not need to go in, they will provide home care and monitoring instructions. In the event you need immediate assistance, they will help you find the nearest 24 hour emergency veterinary hospital.

Connect in 3 Easy Steps

1. Complete the form below and click Continue to access our secure portal.
2. Click Purchase Session to enter your credit/debit card or PayPal information. All sessions are $70 AUD regardless of duration.
3. Click Request Session to connect with a veterinarian for a live video chat.

How VetTriage Works

Step 1

To begin your session, complete the registration information or if you are a returning client, login using your email address. After clicking “Continue” you will be directed to our secure client payment portal.

Step 2

After entering our secure payment portal, click Purchase Session. You’ll then see payment options including credit or debit cards, and PayPal. Select your payment method and complete the transaction. All sessions are $50 regardless of duration.

Step 3

After completing payment, click the Request Session button to connect directly with a licensed veterinarian. The doctor will triage your pet’s condition. If there is a medical emergency, they will work to connect you with the closest veterinary ER or on-call veterinarian.