Grand Valley Animal Hospital has partnered with VetTriage to offer emergency video teletriage services. When you have a pet emergency, VetTriage veterinarians are on standby 24-hours a day to help. For a small fee, you will connect to VetTriage veterinarians on a live video chat session. They will view your pet and ask questions to help determine if the issue requires immediate emergency care or if the situation can be cared for and monitored at home until you see your veterinarian at their next availability. If your pet needs immediate medical treatment, they can help coordinate your visit with our hospital team, if feasible, or another emergency service in the area to ensure seamless service upon arrival.
Connect in 3 Easy Steps
- Complete the form below and click Continue to access our secure portal.
- Click Purchase Session to enter your credit/debit card or PayPal information. All sessions are $50 USD (or local equivalent i.e. CAD) regardless of duration.
- Click Request Session to connect with a veterinarian for a live video chat.
Begin Your Session
Start by registering below, or learn more about how VetTriage works
How VetTriage Works
To begin your session, complete the registration information or if you are a returning client, login using your email address. After clicking “Continue” you will be directed to our secure client payment portal.
After entering our secure payment portal, click Purchase Session. You’ll then see payment options including credit or debit cards, and PayPal. Select your payment method and complete the transaction. All sessions are $50 regardless of duration.
After completing payment, click the Request Session button to connect directly with a licensed veterinarian. The doctor will triage your pet’s condition. If there is a medical emergency, they will work to connect you with the closest veterinary ER or on-call veterinarian.